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Website Privacy Policy for SMS Campaign

Last Updated: August 23, 2025

 

1. Introduction

 

This Privacy Policy describes how Lydia Crumbley CPA LLC ("we," "us," or "our") collects, uses, and shares your personal information in connection with our website and our SMS (text messaging) campaign powered by Zoom. By providing us with your mobile phone number, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

 

We collect personal information that you provide to us directly through our website, such as when you fill out a form to sign up for our SMS campaign. The types of personal information we may collect include:

  • Contact Information: Your name, mobile phone number, and any other contact details you provide.

  • Opt-In Consent: The details of your explicit consent to receive text messages from us, including the date and time of your consent, and the method by which you provided it (e.g., through a web form, keyword, etc.).

  • Other Information: Any other information you choose to provide to us.

We may also automatically collect certain data when you visit our website, such as your IP address, browser type, and operating system, but this information is not used to personally identify you in relation to our SMS campaign.

 

3. How We Use Your Information

 

We use the information we collect for the following purposes:

  • To Operate Our SMS Campaign: We use your mobile phone number to send you text messages as part of our Zoom SMS campaign. These messages may include appointment or task reminders, questions about services provided, or responses to SMS text messages received from you.

  • To Fulfill Your Requests: To send you information, services, or products you have requested.

  • To Improve Our Services: To analyze and improve the effectiveness of our website and our SMS campaign.

  • For Compliance: To ensure we comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and any carrier guidelines.

 

4. Opt-In and Consent

 

Your participation in our SMS campaign is entirely voluntary. By opting in, you provide us with "prior express written consent" to send you recurring automated marketing text messages to the mobile number you provided. You understand that consent is not a condition of any purchase. Message and data rates may apply. The number of messages you receive will vary, but we will inform you of the expected message frequency at the time of opt-in.

 

5. Sharing Your Information

 

We will not share or sell your mobile phone number or your opt-in consent with any third parties or affiliates for marketing or promotional purposes.

We may share your personal information with third-party service providers who assist us in operating our SMS campaign and website, such as Zoom, our messaging platform provider. These service providers are contractually obligated to keep your information confidential and secure and are prohibited from using your personal information for any purpose other than to provide the services we have contracted them for.

We may also disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

 

6. Your Choices and Opt-Out

 

You can opt out of our SMS campaign at any time. To stop receiving text messages, you can reply to any of our messages with one of the following keywords: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. Once we receive your opt-out request, we will send you a final text message to confirm that you have been unsubscribed. After this, you will no longer receive any text messages from our SMS campaign.

If you require assistance or have questions, you can reply to any message with the keyword HELP for more information.

 

7. Data Security

 

We take reasonable measures to protect the security of your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our SMS campaign, please contact us at:

Lydia Crumbley CPA

©2022 by Lydia Crumbley CPA LLC

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